Ceramic Coating Guarantee
What's covered
If your Imperium ceramic coating fails during your coating's warranty period (3, 5 or 7 years), we'll inspect it, re-prep and recoat the affected panels free of charge. "Fails" means the coated paint has lost its water-beading or gloss under normal use.
To keep your guarantee active
- Your car is on an active Imperium membership, or is washed and maintained in line with our care guide.
- Wash only with pH-neutral car shampoo. No automatic brush car washes.
- Remove bird droppings, tree sap and bug splatter as soon as you can.
- Let us know within 14 days of noticing a problem, and let us inspect the car.
What's not covered
- Physical damage: scratches, stone chips, dents, accidents or vandalism.
- Damage from harsh chemicals, solvents or acid-based cleaners.
- Panels that have been repaired, resprayed or wrapped after coating.
- Problems caused by paint defects that existed before coating.
How to claim
Text or call Angus on 0466 592 228 with photos. We'll book an inspection within 7 days.
This guarantee is in addition to your rights under the Australian Consumer Law.
This guarantee is also part of our terms.